Comfort, the Intelligent Home & Office System
Comfort is an integrated Security, Home Automation, and Messaging System
with Voice Menu, which can be operated by telephone and keypads.
Basic System
- 8 Programmable Zone Inputs
- 8 Programmable Outputs (Pulse, latched, Infrared)
- Dedicated Bell, Speaker and Strobe outputs
- Digital Answering Machine with 8 personal mailboxes.
Zones and Expansion
- 8 fully programmable zones on basic system, expandable to 16 or 24
with Local Expansion Module and 64 with Remote Expansion Panels (SEP02)
on RS485 bus
- Each zone configurable for 0, 1 or 2 EOL resistors.
- Up to 32 predefined Zone types to simplify zone configuration
- Assignable Sensitivity of 20 ms to 850 ms for each zone type
- Full surge protection on all inputs.
Power Supply
- 14 VAC 1.7A Adapter or transformer.
- Backup Battery requirement: 12V 6.5 AH sealed lead-acid battery
- Resetable Fuse protection for power supply
- 1 A regulated auxiliary supply and switched auxiliary supply for detectors.
- Supervised for Mains failure and low battery
- Reverse protection for battery connection
- System Current consumption (idle mode, no external load) approximately
150 ma
Auxiliary Supply 
- 12V un-switched supply
- 12V switched supply (automatically reset when disarmed for latching
Smoke detectors)
Note: Both auxiliary supplies and 8 Outputs have a combined current limit
of 1 A (resetable fuse)
Keypad
- Voice menu keypad
- One touch arm to Away, Night, Day Modes
- 16 Programmable short cut function keys
- Intercom with other Keypads, Door Station, or Baby Monitor
- Status indicators for armed/disarmed, trouble, alarm, new message,
power fail, low battery, microphone in use.
- Up to 4 per system (8 with auxilliary supply)
- Double-push Panic and Fire Activation Keys
Telephone Operation 
- Works with any touch-tone (DTMF) telephone to control all operations
- no codes to remember
- Remote operation from any touch-tone telephone in the world.
- Local and Remote programming from any touch tone telephone.
- Comprehensive Voice Menu for ease-of-use.
- Supervised for telephone line cut.
- Lightning and power-cross protection for phone line interface.
Memory 
- Nonvolatile EEPROM memory maintains system configuration during mains
and battery failure
- 250 event log , remotely accessible by telephone
Security Modes 
5 security modes allow easy arming and disarming
- Security Off Mode - System disarmed
- Away Mode - System fully armed
- Night Mode - System partially armed.
- Day Mode - System partially armed.
- Holiday Mode - Fully armed, but up to 8 vacation responses are activated
which turn on and off appliances at randomized times of day.
- Family Care - Absence of activation of designated zones will trigger
dial out to programmed Family Care numbers.
Security Features 
- Force-Arm option when arming with open zones
- Bypass Zones
- Automatic Arm/Disarm with Time Program
- Remote Arm/disarm (with user authorization)
- Programmable Delay Zones
- 3-way calling - disconnects incoming caller to enable dial-out
- serial telephone connection, prevents internal 'off-hook' jamming
- Bell Delay and Dial Delay Options
- Programmable authorization levels for each user for Local Arm, Local
Disarm, Remote Arm, Remote Disarm, Disarm after alarm, Home Control,
Programming
- Away Arm methods: Arm after final door, Arm after delay, Exit Terminator
(UK only)
- Security-linked activation of lights and appliances.
- Voice Announcement of Zone (or chime)
System Supervision 
- Low Battery. Automatic Battery Test interval
- Mains failure
- Telephone Line cut
- Individual Zone tamper (open-circuit, short circuit) with double EOL
resistors.
- Dedicated Tamper Input
- Bell (12V) supervision.
Alarm Outputs 
- Speaker Drive with 20 siren patterns. 2 level setting with Alarms
at full volume and adjustable volume for indication and warning tones.
- Bell Output (thermal fuse limited at 1.6 A) 12V with programmable
siren patterns, supervised.
- Keypad acts as internal audible for siren sounds
- Strobe output (12v)
Alarm Types 
- 32 programmable alarm types including user-definable alarm types
- Predefined alarm types include Intruder, Fire, Gas, Panic, Duress,
Arm, Disarm etc. Each alarm type selects a siren pattern, telephone
combination, can trigger a user-defined response, which turns on/off
appliances, lights etc. Each alarm type can be set to report to any
combination of the telephone numbers e.g. Trouble alarms in Home mode
can be reported to the alarm company, Intruder and Fire to another Central
Monitoring Station, HomeSafe Sign-in Report to a personal pager, Doorbell
activation to a mobile
Dialer / Digital Communicator 
- 8 programmable telephone numbers. Each alarm type activation can be
programmed to dial to any combination of telephone numbers (split reporting)
- Each number can be assigned to 4 Phone Types: Central station, Voice
Phone, Personal Pager and Recorded Alarm Message. (Central Station reporting
to 2 numbers)
- Pager automatically displays system ID, alarm type and Zone or User
number (depending on the alarm type). Can page to any known paging system.
Memory buffer of 8 events.
- 2 Central Monitoring station numbers supported with individual account
numbers.
- Digital communicator formats supported include all major pulse formats
(3x1, 4x1, 3x2, 4x2 at 10 pps, 20 pps and 40 pps), Contact ID, Surgard.
Voice Station option allows Central station to activate 2 way voice
to verify the alarm (requires AFM)
- DTMF or pulse dialing
- Diallout to voice phone provides announcement of alarm type activated
and allows the called party to sign in to interrogate the system or
activate 2 way voice option.
- Diallout for Alarm Message phone type caters for Security Guard Stations
and Manual Paging Stations. This announces the Alarm Type (e.g. "Intruder
Alarm") and delivers a recorded voice message ("Alarm at Unit
06-05, Block 2"), without requiring sign-in.
- Reliable dial out able to detect busy tones, pager tones, and voice
answering to confirm the success of each call, unlike other alarm communicators
which rely on timed delays and/or are unable to determine if the call
has been answered.
False Alarm Filtering Features 
- 2 way voice option on Keypad
- Voice Alarm History with Date and Time of zone activation leading
to the alarm activation
- Voice Alarm Tracking in real time of activated zones
- Zones may be assigned as alert-type zones which require activation
of another zone to trigger a confirmed alarm
- Local alarm warning option for entry time-out prior to full alarm
(Entry Warning Time).
- During arming, any activated zone (protected doors, windows, or faulted
zones) will be announced on the keypad to prompt the user to close the
zone.
- 2-resistor EOL allow any wiring short or open-circuit condition to
be signaled to the alarm company immediately.
- Zones may be programmed as delay zones in Night Mode to prevent false
alarms.
- Includes SIA False Alarm Reduction features
Keypad Status Indicators 
- Armed/Alarm status (RED): steady for armed status, flashing for Alarm.
- Disarmed/Trouble Status (GREEN) : steady for Home Mode, flashing for
Trouble status.
- Power RED): ON for Power Failure, Flashing for Low Battery
- New Message (GREEN): Steady for new memo, flashing for new message
from caller.
- MIC (RED): ON during recording or monitoring mode
Sign-in Codes 
2 levels of access:
- 16 user codes corresponding to the answering machine mailboxes.
- Engineer code for system and security settings (requires User to
enable access)
- 4 to 6 digits for each sign-in code
- Duress code
- False alarm prevention feature requires duress code to be
entered twice.
Menu-activated Test
- Battery Test - Immediate or Automatic Timed Battery Test
- Security Check (walk test) zone activation is announced
on keypad
- Dial test - dials to all programmed telephone numbers, pagers,
Central Stations., audible on the keypad. Automatic daily CMS dial test
is programmable.
- Siren Test - Momentary activation
- Strobe Test
- Engineer Test Mode disables alarms and dialouts until disabled
Event Log 
- 250 events in basic configuration, 250 with FS 4.50
- Full voice log, with date/time stamp and voice description
of events
- Local or remote access to event log.
- Uploadable to PC for viewing/printing
- Events Reported: Arming and Disarm (with user number), Zones
triggered, Zone Troubles, Zone Bypass and Unbypass, Alarm Types activated,
Time/Date Change, System Reset, Diallout Attempts and acknowledgment
Audio Verification 
- 2 way listen/talk on keypad
- Multiple keypads track intruder.
Home Automation 
- 8 open collector outputs on main board, expandable to 16
with expansion module and 64 with Remote Expansion Module (REP)
- Each output can drive external relay (100 ma) or infrared
LED for remote control appliances
- Selectable infrared codes (air conditioners, home entertainment)
for any output.
- Built-in X10 interface to one-way or two way X10 Interface.
Receives and transmit X10 commands.
- Control of home appliances is through voice menu options
using the telephone.
- Powerful programming commands for Home Automation Responses
via telephone, linked to Zones, Alarms and Time Programs.
Time Programs 
16 Time programs are available for
- Control of Home appliances/lights
- Auto arming or disarming
Each Time Program can be set to activate on any combination of day of week
(Monday to Sunday) as well as public holidays. Up to 16 public holidays
may be programmed. Programmable for Automatic Daylight Savings adjustments.
Holiday (Vacation)Programs 
8 Holiday programs can be set to any combination of day of week (Monday
to Sunday) as well as public holidays. Each Holiday program has programmable
Start time and duration, and Response. Start Time and Duration are randomized
to simulate human occupancy of the home.
Telephone Answering machine
- Digital Answering machine with 10 minutes of recorded messages for
Incoming messages, Greeting message, Mailbox Names, Reminder messages
- 8 programmable mailboxes with individual sign-in codes.
- Recorded messages with individual time/date stamps.
- Answering machine is accessible from any phone in the house, keypad
or remote phone.
- Recordable greeting message and user names for each mailbox.
- Remote access of messages from any touch-tone telephone.
- Recorded messages are automatically played back when the mailbox user
signs in.
- New Messages can be programmed to dial out to a programmed pager or
phone to deliver the message.
- When message memory is full, a new incoming message will cause the
oldest saved message to be erased automatically.
- User-programmable Ring count for answering and message time.
- Call screening option on Keypad.
Door Station Intercom 
When the doorbell is pressed in Home or Night Mode, the home phone will
ring. The home phone can be used to talk to the visitor. In Away or Vacation
Mode, the system dials out to the preprogrammed phone number to allow direct
conversation with the visitor. Optionally asks the visitor to record a message
if no one answers the call.
Reminder Messages
- Up to 8 Reminder messages may recorded to activate at a preset time.
The home telephone will ring, and when answered will play back the recorded
reminder messages. The activation time may be set on any combination
of days of the week and public holidays.
- Reminder Messages can be assigned to any user, to dial to their pager
of Mobile phone.
Keypad/Telephone Programming 
Local or remote programming through the telephone is possible, with 2 levels
of sign-in codes. The user codes (16 users) do not allow programming, only
operation of the system. The Program Menu allows user-level programming
for the Master User. The Engineer code allows system and security configuration,
but does not allow user-level programming for protection of privacy.
Comfigurator for Windows 98/2K/XP
Windows-based configuration and uploading/downloading software for PC compatibles.
Versions for Serial RS232 and Ethernet Connection and IR Code Learning.
- Download and upload of system configuration
- Viewing and printing Event Log
- Selection of Infrared Codes from the Appliances Library
Approvals / Test Reports 
- Underwriters Laboratories Listing for Fire and Burglary (UL1023, UL985,
UL635)
- Telecommunications Authority of Singapore (TAS)
- Jabatan Telekom Malaysia (JTM)
- China Institute of Telecommunications
- British Approvals Board of Telecommunications (BABT)
- FCC Part 68
- FCC Part 15 B Class B
- CE Mark
- EN60950/EN41003 Safety of Information technology Equipment
- EN61000-4-5 Surge Immunity Test
- South Africa Telecommunications Regulatory Authority
Options/Accessories
Input-Output Expansion Module: 
Provides additional 8 zone inputs and 8 outputs, and may be added to Slave
Modules to give up to 64 inputs
Keypad
Up to 4 per system CPU, (8 total with auxilliary power supply)
Door Station
Enclosure with speaker, microphone and doorbell push-button.
Language Options
Voice Menu available in English, Spanish and Chinese and can be recorded
in other languages.
Manuals
- User Manual
- Installation Manual
- Programming Worksheet
- Programming with Action Codes Booklet
- Quick Start Guide
- Quick Reference Card
Additional Documentation
- Applications Manual
- Product Training Manual
- Carton Size : 370 x 368 x 150 mm
- Weight : 4.7 Kg
|